2009 SAP Support Costs Report
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- Average SAP support cost per user
- Typical team skills mix
- Outsourced vs. in-house mix
- Top support challenges
- Popular support/enhancement package practices
- And others
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Are you looking to reduce the cost of your SAP support? Then this report should provide an excellent resource.
Topics covered:
Topics covered:
Based on a survey of 179 SAP support organizations