2009 SAP Support Costs Report

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  • Average SAP support cost per user
  • Typical team skills mix
  • Outsourced vs. in-house mix
  • Top support challenges
  • Popular support/enhancement package practices
  • And others

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Are you looking to reduce the cost of your SAP support? Then this report should provide an excellent resource.

Topics covered:
 Based on a survey of 179 SAP support organizations

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